The Nest thermostat is one of the best-selling smart thermostats you can buy. And for good reason. It figures out your temperature preferences and develops an energy-efficient schedule to match. And through geofencing with your phone, the Nest Learning Thermostat and Nest E are aware of when you’re at your home or out and about and can adjust temperatures to help you save even more.

The Nest works with a full range of 24-volt heating and cooling systems, but it’s always a smart idea to visit the Nest thermostat compatibility checker before getting one. Don’t forget to talk with your energy company for valuable rebates, since you may be able to get a Nest for free or close to it.

Once you’ve made sure it’s compatible, you can either install it on your own or hire a HVAC specialist like Struven Heating & Cooling. If you’re installing it on your own, you’ll notice a terminal for the C-wire, or common wire. This wire is only used for powering your thermostat. If your home or HVAC system is older, you might not have one of these wires. In the majority of cases, Nest says this isn’t an issue since the thermostat can pull adequate power from other heating and cooling wires.

In some instances, your heating and cooling system may require that C-wire. And here’s why.

Why Your Nest Keeps Losing Power and Other Problems

The Google Nest Thermostat is an improvement from aging programmable thermostats that have a combination of wiring and AA batteries for power. It relies on a rechargeable lithium-ion battery and wiring to sync with Wi-Fi, power its digital display and run your heating and cooling system.

8 Common Nest Thermostat Malfunctions

If it can’t get adequate electricity, Nest says you might encounter some of these problems:

  1. Poor battery life.
  2. Thermostat motion sensing won’t operate.
  3. Your thermostat sometimes disconnects from Wi-Fi.
  4. Your system abruptly turns on or off, or won’t turn off.
  5. Your system is producing weird noises, including chattering, stuttering, clicking or thumping.
  6. Heating or cooling is short cycling, or repeatedly turning on and off in a short period of time.
  7. There is a delay notice on your Nest thermostat’s screen, along the lines of “heating is delayed for 2:30 minutes.”
  8. The system fan is continuously working, won’t turn on or turns off and on frequently in a short period of time.

You may believe something is up with your heating and cooling system, but if you just installed the Nest, we suggest you begin with your thermostat first. This is especially pertinent if the weather is moderate, and you haven’t been running your heat or air conditioning consistently.

Our Professionals Can Solve Nest Thermostat Issues

If you’ve tried Nest thermostat troubleshooting without help but can’t solve the problem, a smart thermostat professional such as one from Struven Heating & Cooling can support you. We can diagnose the problem and put in a C-wire, if necessary.

Smart thermostats like the Nest are made to make your life more convenient, with automatic energy-efficient programming and the ability to keep an eye on temps while you’re out. It’s an annoying experience when yours won’t work properly, but our heating and cooling pros at Struven Heating & Cooling can take care of the problem in no time.

If you’re running into odd heating and cooling behavior with your new Nest, give us a call at 219-292-0956 to book your appointment today.