A Honeywell smart thermostat is a great way to fine-tune how you use your heating and cooling. But like any utility, you may sometimes run into a problem. With the digital display, Honeywell smart thermostats can display an error code that professional technicians use to figure out what's happening. Here are a few of the most common error codes you might see on your Honeywell smart thermostat.
Error Code e42 for Honeywell Thermostats
You may encounter this error code when your home’s Wi-Fi connection did not supply an IP address for the thermostat to connect to. This can happen if a router doesn't complete the Dynamic Host Configuration Protocol, or DHCP. This function automatically sends out the required IP address for your thermostat to connect to the Wi-Fi.
How to Fix Honeywell Thermostat Error e42
You can clear error code e42 by making sure that your router has enabled DHCP. If it does, you might also need to power cycle the router and complete the initial setup process again with your thermostat. This should see to it that the DHCP is delivered and connects to your smart thermostat.
Error Code e02 for Honeywell Thermostats
Error code e02 occurs when the password for connecting to your home’s Wi-Fi router is incorrect. Once this error code is displayed for 30 seconds, the thermostat’s digital display automatically transitions to the Wi-Fi setup screen so you can attempt to enter the password again.
How to Fix Honeywell Thermostat Error e02
All you need to do to resolve error e02 is verify you’re typing the correct Wi-Fi password when setting up the thermostat.
Honeywell Error Code 40
Error code 40 can appear when the thermostat is alerted that a heat pump or air conditioner’s monitoring system has identified a malfunction. For the most part, this happens if the compressor isn’t running despite being instructed to. But this error code may also show up if power is shut off from the outdoor unit for a lengthy period of time. A “High Pressure Fault” error, triggered by obstructed airflow, can display this error code. And finally, you could encounter error code 40 if there’s something wrong with the coolant, the outdoor unit’s fan motor or the motor’s starting capacitor.
How to Fix Honeywell Thermostat Error 40
You can examine the air filter for signs of a clog, as well as the breakers and indoor unit’s blower for normal operation. If you restart the thermostat and error code 40 reappears, it's time to get in touch with an experienced technician.
Error Code e43 for Honeywell Thermostats
If a Honeywell thermostat displays error code e43, it is failing to communicate with the router, and by extension your Wi-Fi. This can happen if the router’s ethernet cable isn’t plugged in or it isn’t communicating with the wide area network (WAN).
How to Fix Honeywell Thermostat Error e43
Reboot the router by unplugging it and leaving it that way for a short period. The thermostat could also be disconnected if you’ve recently changed the password or the Wi-Fi’s SSID, which is the name you create for it.
Honeywell Error Code e1
Thermostats use sensors to detect the temperature outdoors and indoors. If a sensor breaks down, you may see error code e1 appear on your Honeywell smart thermostat.
How to Fix Honeywell Thermostat Error e1
A qualified technician can replace the sensor and reboot the thermostat, which should take care of error code e1.
Honeywell Thermostat Error 11n
Error code 11n can appear if the thermostat can’t detect a heating or cooling unit. This can mean that the equipment itself is defective and unable to connect with the thermostat. This sometimes happens when the wiring is damaged or even if the thermostat has failed.
How to Fix Honeywell Thermostat Error 11n
A professional technician can utilize a voltmeter to determine if there’s a faulty electrical connection. When the wiring on your specific HVAC system is bad, the technician can replace it. When the thermostat itself is the problem, it will likely have to be replaced.
Honeywell Thermostat Error e2
If you notice error code e2 appear on your Honeywell smart thermostat, it can mean several different things. For example, one of the sensors responsible for detecting the temperature isn’t functioning properly. In other cases, it means the router was disconnected from the outlet before the thermostat finished the setup process.
How to Fix Honeywell Thermostat Error e2
When the error code stems from sensor failure, a technician can troubleshoot and swap out the damaged sensor. Any time the problem comes from disconnected power, all you have to do is make sure the router remains on throughout the setup process.